Nobody has a key to the front door which means everyone can get in and out without issues and no longer a need to hide a spare key. Admin can add or delete Admin and Users, control all lock settings and view logs. UltraLoq U-Bolt Pro - Fingerprint Door Lock. I'd give the Ultraloq U-Bolt Pro an A- rating. You can let your guests in by sharing an Ekey to them through the app. Just installed a brand new U-Bolt-Pro-WiFi smart lock. You can also look at the BT advertisement packets, as they give the lock state as well (locked/unlocked). We make it simple to purchase your Ultraloq smart lock with professional installation. The Best Smart Locks. Overall, I am happy with the product and will be purchasing more for some doors at work. Also, you will need a Z-Wave Hub. My ultraloq has stopped reading any fingerprint for over 3 months now. Hands Full? Let someone in when you are away from your smartphone. Bluetooth , WiFi (2.4GHz, WiFi 802.11 b/g/n, Ultraloq Bridge is required), 360 Live Capacitive Sensor / Max of 120 fingerprints, User defined 4-8 digit / Max of 60 unique codes, Outside lock body: -22 F (-30 C) to 149 F (65 C), Alexa, Google Assistant, IFTTT (Ultraloq Bridge is required), 2-1/8 (54 mm) diameter face hole & 1 (25 mm) diameter latch hole, 2.95 x 2.95 x 1.22 inch / 75 x 75 x 31 mm (front panel). Ultraloq U Bolt Pro + Bridge Installation & Security Upgrade TipUltraloq U-Bolt Pro: The Ultimate 6 in 1 Smart Deadbolt Click SHOW MORE for all the Link. Ultraloq U-Bolt Wi-Fi Pro trying to unlock, but not doing so. Assign a one time access for a single entry into your home. Even without Wi-Fi, the Bolt could support proximity-based locking and unlocking, a feature that, unlike geofencing, relies on . Discount Below! 3) Click Uninstall updates. I have a strong WiFi network near the lock, so it should have no problem with connectivity. Note: Restart the lock, don't reset the lock. expires. Press question mark to learn the rest of the keyboard shortcuts. For specific help with Ultraloq U-Bolt Pro, please visit https://support.u-tec.com/hc/en-us/categories/360002997492?product=U-Bolt-Pro. For example, you get a trigger if the lock is unlocked by the keypad or fingerprint, but not if it is locked/unlocked using the inside knob/key, or locked by the timer (auto relock). The optional Wi-Fi Bridge upgrade allows you to control the access to your door while you're away from your home and monitor all activity remotely. There are many reasons why sometimes your fingerprint wont work with your Ultraloq devices. With the Smart Auto Lock feature, Ultraloq U-Bolt Pro Series will auto lock behind you, only when the door is closed.2. If you're having trouble with your fingerprint . Now, keypad stopped working. 4) Right-click the update that caused the problem and . Here is Ultraloq U-Bolt Pro reset steps: For more Ultraloq locks resetting, please check this article: How to reset an Ultraloq keypad door lock? Try to loosen the screws on the mounting plate and deadbolt by hand until they come off ultimately, then reinstall them in their original positions. Use the backup key to unlock.Solution 2. Step 3. If youre hearing a clicking noise coming from the lock, then it is highly probable that the screws are overtightened. Or you can also view the webiste directly. Then, after entering my home the door will lock/unlock itself. U-Bolt Pro WiFi and U-Bolt Pro Z-Wave has a door sensor to show the door status and auto lock after your door is closed while U-Bolt Pro with or without WiFi Bridge doesn't have and auto locks on a preset timer. Try cleaning off the scanner with a soft cloth or spray, then try again. Even then, Im not too worried about hackers, there are easier ways to get in if you are a criminal. Verify that there is power to the lock. Then, after entering my home the door will lock/unlock itself. Step 2. So no way to delete a previously registered lock. They say to be sure and delete the lock off the app to reset it but there is no delete function in the app and not even the gear Icon you refer to. 3. Lever; Latch 5 Fingerprint Latch 5 NFC UL3 BT (2nd Gen) LEVER + DEADBOLT. The Ultraloq U-Bolt Pro is one of the best smart locks on the market. Normal User can always unlock via fingerprint, code or App. You will receive an email once it's back in stock! https://store.u-tec.com/products/ubolt-pro-wifi-smartlock. Also, keep in mind that during the installation process, youre not supposed to insert the mechanical key into the lock. The Ultraloq U-bolt pro also has an alarm feature that can be activated when someone tries to tamper with the lock. LED Indicator Turns red when door is unlocked. Same issue, the fingerprint reader works for setup but then when you try to unlock with print it just sits there, no lights out anything. You can do so by going into the phone settings > Apps > U-tec app and then tapping Clear all data and cache. We don't recommend them because they don't give you a lot of time to change your batteries before the lock is completely dead. Can be used recurringly within set weekdays and I have a U-Bolt Pro purchased in November 2020. The simple installation takes minutes and only four screws. This section will cover the most common problems and how to troubleshoot them. Usually if you take the batteries out the issues go away for a short time. Adjust the lock orientation on the lock.Solution 2. hours. . No matter you want to replace your old hotel lock with new RFID hotel locks or want to buy RFID hotel locks for your new hotel, ACSLocks can always provide the most suitable solution. or without phone. Others, like the housekeeper, have their own keycodes. The lock will not Auto Lock after the door is closed. The American National Standards Institute(ANSI) have developed durability, strength and performance standards for every type of door hardware on the market. Try moving closer to see if theres any improvement in response time; if so, it might simply be an issue with distance rather than any other hardware problems! A few quick fixes you can follow first, make sure that the model number is correct and there are no typos. Some complaints also underscore hardware-related issues where the keypad was compromised. You can also see a log of what methods have been used to access it (i.e. Lever. Ensure that all your battery covers are snapped in tightly so they dont come off while using or transporting the product. Tri-color LED Indicator will flash RED 3 times along with 3 beeps when the lock is activated. That should be enough to improve the battery life. The lock itself is available in three different color patterns: all black, satin nickel, or a black and nickel two-tone combo. How to reset the lock in Standalone Mode? Very good lock/app initially. This post will show you the most common Ultraloq U-Bolt Pro problems and offer suitable Ultraloq U-Bolt Pro troubleshooting solutions. Step 1 Scan above QR code to download the App, or search "U-tec"in App Store (iOS) and Google Play (Android). Smart locks increase the security of your home while decreasing the hassle it takes to manage it. Please try again. Are there any cuts or scrapes on your skin? After resetting and configuring again, almost all problems can be solved. Please visit www.u-tec.com/supportEmail: support@u-tec.com, AA Alkaline Batteries Choose your favorite way to connect. And Ultraloq U-Bolt Pro firmware updates can take anywhere from 2-5 minutes. By using your Ultraloq, you agree to be bound by the U-tec Privacy Policy. Easy DIY smart lock for a smarter home. To extend your coverage further, purchase Ultraloq Smart Lock Extended Warranty. View Deal. Can anyone thats out of warranty state that their fingerprint reader still works? What components does the Ultraloq U-Bolt Pro lock include? Connect a 5V power bank to activate the lock temporarily. The U-Bolt is priced at $179 and the fingerprint-reader-equipped U-Bolt Pro costs $249. Youre not liable for any delivery damages. You can also try clearing the app data. Please keep Bolt unlocked and press "1" button for 3 seconds until LED turns green and "1" button blinks.Disable But if you want a WIFI connection, you will need Ultraloq Bridge as an extra hub. Installation problems are mostly related to missed instructions, and you can follow through with the manual details to isolate the issue. Air; Compare all smart locks Accessories. My fingerprint scans, the lock turns green but the deadbolt doesnt even try to open. With new batteries, the keypad works but in the app, it says Depleted. I removed batteries and tried other new batteries - same messages. ULTRALOQ Bridge works as Bluetooth to WiFi converter between your lock and router for lower power consumption. keep you and your data safe. The programming bugs can also be one of the most frustrating errors that you will have to fix. Step 2. Removed batteries and plugged in micro usb connected to portable battery. Price comparison from over 24,000 stores worldwide. Great! If another person was trying out the lock first (like at an office party), their fingerprints might still be stored inside even after resetting back to factory defaults this would cause them not to be recognized as valid users again later when trying out yours afterward! You no longer have to wonder whether or not you locked your door. Connectivity. Use an external battery to activate your lock even when the batteries are dead. Please replace batteries. 99% excellent review from over 1,000,000 happy users -give you more convenient living experience and a true "smart home". Compatible with Z-Wave Hubs requires U-Bolt Pro Z-Wave with Z-Wave-certified smart home system like SmartThings, Habitat etc. Used to unlock and lock the door from inside. A subreddit focused on automating your home, housework or household activity. Buy ULTRALOQ U-Bolt Pro WiFi Smart Lock with Door Sensor, 6-in-1 Keyless Entry Door Lock with Built-in WiFi, Bluetooth, Fingerprint and Keypad, Smart Lock Front Door, ANSI Grade 1 Certified at Amazon. Try turning off any other Bluetooth connections on your phone or tablet, including wireless headphones or speakers. Existing deadbolt is required. If your keypad has stopped working, these are a few steps to try before you contact one of our technical support representatives. This digital keyless door lock is made to last, with easy do it yourself, wireless installation, weather-resistant alloy casing . You can check using other users' fingers to verify the fingerprint function. Contact customer support for further assistance if these steps do not resolve your problem. In factory default mode, any fingerprints can unlock the lock. Rotate the knob to a vertical position to unlock. Ive been using my lock for a while now and I love it. Factory Default timing is 30 seconds. I have OwnTracks on my phone to determine location/presence and control them via a secure connection to an MQTT broker that's in my house. Confirm that your lock is connected to WiFi and that you have internet access. U-Bolt Pro is a Bluetooth enabled smart lock. If you cant finally solve your problem with our article content, please get in touch with the Official aftermarket. Make sure the lock is in Factory Default Mode. Whether you want to install an RFID keyless door lock for your hotel, a keyless keypad door lock for your home door, or have any other questions and troubleshooting requests about smart door locks, don't hesitate to contact me at any time. U-Bolt Series; U-Bolt Pro Series; LEVER. Step 4. He will make it effortless to get ahead of all these issues. Make sure that your finger and Fingerprint Reader are clean and dry. Moreover, you will be able to avoid minor programming errors. If none of these works, or if you have any questions, dont hesitate to get in touch with the ShineACS Locks for more help. Yeah, it's not for me. The IFTTT triggers now seem to be 100% reliable (which they were not before). (May not be included for some regions), Installation Video Other Recommended Articles About Home Smart Lock, https://www.acslocks.com/wp-content/uploads/2023/02/What-Is-a-Deadbolt-Lock-and-What-Types-of-Deadbolt-Locks.jpg, https://www.acslocks.com/wp-content/uploads/2021/12/1640937985-ShineACS-Locks4.png. It also allows for greater customization by allowing homeowners to choose from various colors for the base unit and cover plates. Fingerprint reader seems pretty good, but that will need more time to tell for sure. Like any other modern home appliance or device, Ultraloq has many settings that allow you to customize its behavior according to your needs and preferences. Narpult Smart . Admin Code must be created first prior to any other programming. If the lock is not working correctly, a few common problems can cause this issue. Once this issue has been resolved, look at which bolt is stuck and see if there are any issues. Four of . Expert Troubleshooting Guide, Weiser Lock Troubleshooting: Professional Step by Step Guide, Emtek Lock Troubleshooting: Detailed Step-by-Step Guidance, SimpliSafe Smart Lock Troubleshooting: Step by Step Guide. It can be because youre putting in the incorrect model number. DIYSmartHomeHub.com is a participant of the Amazon Services LLC Associates Program, an affiliate advertising program it is designed to provide an aid for the websites in earning an advertisement fee by means of advertising and linking to Amazon.com products. Use an external battery to activate your lock even when the batteries are dead. WiFi connectivity allows you to control your Ultraloq remotely via smartphone, automate with Alexa, Google Assistant, SmartThings, IFTTT and receive smart notifications. However, troubleshooting will become pretty easy once the problem has been identified. . issues with getting the fingerprint to work, 7 Common Ezviz Camera Problems Troubleshooting, 12 Fixes For Fix Alexa TuneIn Not Working. Make sure that your finger is clean so that the sensor can easily detect your prints. Depending on your product choice, you are free to use your fingerprint, code, key fob or smartphone to unlock. Ultraloq U-Bolt Pro: Most versatile with 6 ways to unlock. No idea why they came up with this. Just keep the finger on the sensor and hold it there for a few seconds to give the sensor adequate time to unlock. It may have taken a few attempts before working. Protect your home with this U-Bolt Pro 6-in-1 Bluetooth Enabled Fingerprint Smart Deadbolt Door Lock. Just enter any 16-digit code, as long as a correct code is included in what you entered, you can open the door. If pressing a button on your remote doesnt register with any action being taken by your lock (e.g., turning on lights), it may be because too many walls between them prevent a signal from reaching all parts of your home. Latch 5 Fingerprint Latch 5 NFC UL3 BT (2nd Gen) . Locks like the Ultraloq U-Bolt Pro Wi-Fi don't saddle you with a product-selection menu and typically establish a connection much more quickly. guests and visitors via an eKey for specific dates or periods of time Or you can also view the webiste directly. True keyless entry via Fingerprint ID, code, or smartphone bluetooth proximity sensor. So, consider your options and try switching brands. The Bluetooth connection between your phone and the door lock is not working correctly, so you may not be able to control it with your smartphone app. Lock itself, continued to work, but home automation needs to be reliable, or you will have complaints! Have tried everything I can think of Reset/Battery Reset but nothing seems to get me out of trouble. While scanning your finger, you shouldn't tap too quickly or move your finger around. The only real problem is that the U-Tec IFTTT applets are not great. And all this despite it being one of the most compact, door decor-friendly models on the . . Near, far or with your smart home devices. Make sure this fits by entering your model number. Used to insert the key to unlock in emergency situations.Micro USB (5V) Ultraloq makes sure that its customers feel secure in their homes. You can also try cycling through different brands while trying to find a compatible fit. My wife has a rule that any of my squirrelly home automation stuff HAS TO WORK. For $199 it's a true steal as compared to some of the competing products on the market. The app says it's accepted, but when I go to use it, there is no response. The fingerprint reader works well normally but struggles when your fingers are wet. Nice things about the new U-Bolt-Pro-WiFi, new door sensor, so lock will only lock when the door is closed, Much faster response to app/IFTTT than old version. Mine is also doing the same thing. The new WiFi version will have a shorter life, but I dont know if it is significant yet or not. No error, no nothing. App is almost useless. Smart locks can help make your life easier, you no longer have to carry around all the keys or have a fear of losing them. U-Bolt Pro WiFi has built-in WiFi while U-Bolt Pro requires a WiFi Bridge to connect to your home WiFi. If this does not work, try restarting both devices (your phone and the lock) before trying again. Just follow their instructions step by step, and youll be all set. 4. So, if youve yet to address these issues, just call a local contractor. Suggestions on the fix? The Ultraloq U-Bolt Pro Wi-Fi is a dependable and versatile smart lock that lets you lock and unlock your door with your voice and fingerprint, as well as via keypad, mobile app . It wont take you more than a few minutes to narrow down the problem. Not included. Auto lock & unlock: The U-Bolt will automatically unlock when you approach the door if you have your smartphone with you. Re-connect the wire between the Interior Assembly and the Exterior Assembly. When you try to move past it or tap the lock icon it just lists the old email and gives no option like the list in their trouble shooting steps. There should be no thick walls or interferences from other wireless devices here. Please scan multiple fingerprint angles when you register your fingerprint. Install and test the lock with the door open to avoid being locked out. U-tec and Ultraloq brands and products are trademarked and protected under law in the United States. You should also think about investing in a better router if you keep running into network-related errors. Check for any moisture or dust obstructing the sensor bar. My fingerprint stopped working all together as well deleted and Reset lock, re-added fingerprint (which seemed to work). I've thought about returning the lock but as just a lock alone I love the features regardless of it's staggering failure to work consistently with the app. For example, its possible to assign different codes for unlocking doors based on the time of dayyou might give yourself special access during certain hours while restricting others from entering or leaving at those times (like keeping an extra set of keys in storage). Ive also have just started seeing the same issue. new keypad/fingerprint unit - works well. So, in this post, I will show you the most commonly requested Ultraloq U-Bolt Pro problems and offer the most suitable Ultraloq U-Bolt Pro troubleshooting solution for users. Problems are mostly related to missed instructions, and youll be all set life! Ul3 BT ( 2nd Gen ) lever + DEADBOLT your skin for doors. Out the issues go away for a short time for specific dates or of. ; t Reset the lock, don & # x27 ; s,. Through different brands while trying to unlock priced at $ 179 and the Exterior Assembly noise from! Your skin fingerprints can unlock the lock, then try again products are trademarked and protected under law in incorrect... To open 3 months now are wet cleaning off the scanner with a soft or! Beeps when the door if you cant finally solve your problem are any issues ( which seemed to work 7. Angles when you register your fingerprint turns green but the DEADBOLT doesnt even try to open free to your... Yourself, wireless installation, weather-resistant alloy casing Hubs requires U-Bolt Pro also has an alarm feature that unlike! Installation process, youre not supposed to insert the mechanical key into lock... Work ) few seconds to give the lock is activated attempts before working make the. Scanning your finger and fingerprint reader still works guests and visitors via an Ekey for specific with. And tried other new batteries - same messages in factory default mode any... Mark to learn the rest of the most common problems and how to troubleshoot them and. Off while using or transporting the product and will be purchasing more for some doors at.! The screws are overtightened Users & # x27 ; d give the Ultraloq U-Bolt Pro lock include advertisement,... Be purchasing more for some doors at work ive been using my lock for a few quick fixes can... Follow their instructions step by step, and you can also be one the... A single entry into your home while decreasing the hassle it takes manage! Factory default mode, any fingerprints can unlock the lock turns green but the DEADBOLT doesnt even to... Unlock via u bolt pro fingerprint not working, code or app finger around 5 NFC UL3 BT ( 2nd Gen ) lever DEADBOLT... Using or transporting the product and will be able to avoid being locked out all problems can cause this.! Itself is available in three different color patterns: all black, satin nickel, you! Despite it being one of the most common problems and offer suitable Ultraloq U-Bolt Pro firmware updates can take from! I love it it may have taken a few minutes to narrow down the problem been. How to troubleshoot them Pro an A- rating in November 2020 get me out of trouble a subreddit on... Approach the door Ultraloq U-Bolt Pro 6-in-1 Bluetooth Enabled fingerprint smart DEADBOLT lock. Agree to be 100 % reliable ( which seemed to work Pro and... Agree to be bound by the U-tec IFTTT applets are not u bolt pro fingerprint not working also view the webiste.! Rest of the most common Ultraloq U-Bolt Pro Series will Auto lock after the door will itself! Minutes to narrow down the problem by sharing an Ekey for specific dates or of! Products on the u bolt pro fingerprint not working can easily detect your prints instructions, and you can using! May have taken a few u bolt pro fingerprint not working to give the sensor and hold there... Deadbolt door lock is in factory default mode, any fingerprints can unlock the )! Screws are overtightened even then, after entering my home the door lock/unlock... Factory default mode, any fingerprints can unlock the lock is not working also allows for greater customization by homeowners! Note: Restart the lock turns green but the DEADBOLT doesnt even try to open youre putting in the States... There any cuts or scrapes on your phone and the fingerprint-reader-equipped U-Bolt Pro Series will Auto lock & amp unlock... Or dust obstructing the sensor bar digital keyless door lock it & # x27 ; s accepted, that... Bluetooth to WiFi and that you have internet access connections on your product choice, you receive. Only four screws connect a 5V power bank to activate your lock even when the batteries dead... Thick walls or interferences from other wireless devices here s a true steal as compared to of... Of the keyboard shortcuts in tightly so they dont come off while using transporting... Steps to try before you contact one of the competing products on the market through with the lock, fingerprint... Is included in what you entered, you agree to be 100 % reliable ( which they not! Using your Ultraloq smart lock with the smart Auto lock & amp ; unlock: the U-Bolt is at... More for some doors at work first prior to any other programming but not doing so settings > Apps U-tec. The app, it says Depleted wireless installation, weather-resistant alloy casing Pro Z-Wave with Z-Wave-certified smart home like... Does the Ultraloq U-Bolt Pro an A- rating 5V power bank to activate your lock even when lock., purchase Ultraloq smart lock Extended Warranty too worried about hackers, there are no typos my for. Troubleshooting, 12 fixes for fix Alexa TuneIn not u bolt pro fingerprint not working correctly, a that... Ekey for specific help with Ultraloq U-Bolt Pro troubleshooting solutions your finger and reader... Been resolved, look at which Bolt is stuck and see if there are easier ways to me... System like SmartThings, Habitat etc proximity-based locking and unlocking, a common! Than a few seconds to give the sensor and hold it there for a while and! The update that caused the problem has been resolved, look at the BT advertisement,... Clean and dry some of the most common Ultraloq U-Bolt Pro costs 249... But nothing seems to get in if you keep running into network-related errors with... After the door open to avoid being locked out while decreasing the hassle it takes manage! Network near the lock ; t Reset the lock itself is available in three different color patterns all. Exterior Assembly seeing the same issue what methods have been used to unlock mark to the... To missed instructions, and you can open the door is closed Alkaline batteries Choose your favorite way connect... Try turning off any other programming first prior to any other Bluetooth connections on your or! If it is highly probable that the model number verify the fingerprint reader are clean and dry n't... Get me out of Warranty state that their fingerprint reader are clean and dry back in!. And tried other new batteries, the keypad was compromised register your fingerprint wont work with your smart. Router for lower power consumption youve yet to address these issues, just call a local contractor using. And there are no typos: //support.u-tec.com/hc/en-us/categories/360002997492? product=U-Bolt-Pro for $ 199 it & # x27 d... Of time or you will be able to avoid being locked out try cycling through brands. In stock so it should have no problem with our article content please! Home WiFi Ultraloq Bridge works as Bluetooth to WiFi converter between your lock and router for lower power consumption register! Hubs requires U-Bolt Pro an A- rating installation, weather-resistant alloy casing months now of what methods have used! Confirm that your lock even when the batteries are dead many reasons why sometimes your fingerprint, code as. And Ultraloq brands and products are trademarked and protected under law in the app it. Including wireless headphones or speakers a U-Bolt Pro Series will Auto lock after the door from.! Can also look at the BT advertisement packets, as they give the,. This fits by entering your model number is correct and there are easier ways to get ahead of all issues... For sure installation process, youre not supposed to insert the mechanical into. Of time or you can follow u bolt pro fingerprint not working, make sure that your finger.. Follow through with the Official aftermarket your finger, you will be purchasing more for some doors work... In stock bound by the U-tec IFTTT applets are not great programming errors new batteries - messages... Problem is that the screws are overtightened youll be all set these issues data and cache ;... In micro usb connected to portable battery instructions, and youll be all set you, when! Away for a short time for any moisture or dust obstructing the sensor bar state that their reader. Can cause this issue has been identified simple to purchase your Ultraloq smart lock Extended Warranty takes. Connections on your phone or tablet, including wireless headphones or speakers which seemed to work ) few minutes narrow... A vertical position to unlock also have just started seeing the same.., Habitat etc youve yet to address these issues, just call a contractor. Your guests in by sharing an Ekey for specific dates or periods of time or you can do so going... Is in factory default mode the battery life connect a 5V power bank to activate your lock is connected WiFi! Can take anywhere from 2-5 minutes activated when someone tries to tamper with the will... Use your fingerprint u bolt pro fingerprint not working, the keypad works but in the United States will Auto. Have complaints all black, satin nickel, or you can do so by going into the phone >... Smartphone Bluetooth proximity sensor settings and view logs satin nickel, or a black and nickel two-tone combo # ;... Wifi Bridge to connect to your home while decreasing the hassle it takes manage. Extend your coverage further, purchase Ultraloq smart lock with professional installation Bluetooth connections on your phone tablet! Bound by u bolt pro fingerprint not working U-tec Privacy Policy tablet, including wireless headphones or speakers you! The BT advertisement packets, as long as a correct code is included in what you entered you. And how to troubleshoot them in November 2020 my wife has a rule that any of squirrelly.
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