Read more See all (170) I was upset and ready to just leave altogether. Finally, when paying our bill, I decided to pay for my own food and the round of drinks that has been ordered at the table. You think it would stop there, but their rudeness continued right up until the bill. I felt so uncomfortable from the get go. Get quick answers from Jack 'O' Bryan's staff and past visitors. Keeping this cookie enabled helps us to improve our website. 5mins later another couple are shown to that very same table we had been moved from. We had to ask. The menu changes often to suit produce available at that time of year which also keeps us wanting to go back!More. We went for all three courses and it all tasted so good! We also found the staff very professional and knowledgeable. We also found the staff very professional and knowledgeable. Our passion is great food and great service. as a tip! I hope you make the necessary adjustments and amendments to your staff on the service side. Overall a really beautiful good quality meal that celebrates local and seasonal produce. Everything from the tempura oysters to surf and turf were very memorable with a nice but not intimidating wine list. My three final guests rushed in about 15 minutes late (at most). I last ate in here not long after it opened and had happy memories of the food from back then, but it had slipped my mind until searching for a good place to eat in Dunfermline. But the food is good! The guy next to me did well as he got 3. Travel safe during COVID-19. Went in for meal before going to gig. Unbeknownst to you, I have extensive experience in the restaurant, hotel and customer service industry, with some of my guest having over a decade of experience in high end hotels and other high end retail stores. Thank you for a great experience. Very clean and ordered,More, I read this and thought what are you talking about, then i realised that this lady who has rudely listened into a personal conversation between the owners of the restaurant and a very good friend / wine merchant David who had kindly brought through someMore, Were visiting our friends and went for lunch. 3 of my friends had arrived at 19:45 sharp, the time I had the reservation for. Both of us were driving so no wine but we did sample a 'mocktail' each. We are using cookies to give you the best experience on our website. This means that every time you visit this website you will need to enable or disable cookies again. Meaning that splitting the bill in this way was an inconvenience to her and she was letting me know. That blond lady came up to me, obviously stressed and rudely said "How long will your friends be? Im not a massive dessert fan but this dessert was a game changer! The small portion sizes can be deceiving at first but they certainly fill you up!The flavours of everything was really considered by the chef and it all really did taste so good! On the way out we bought some of Jacks chocolates which were divine. Lovely atmosphere and the service was second to none, couldnt have asked for any more. COVID-19 update: See the added health and safety measures this property is taking. Then for 12 I expected more than 2 scallops as a starter. Are you sure you want to delete this answer? was the squid on toast and the Spanish chicken. And excellent dessert. Definitely not you. Overall a really beautiful good quality meal that celebrates local and seasonal produce. Other reviews will maybe comment on the price and yes it was over a 100 plus for a 3 course meal for two with drinks which is a little on the indulgent side! I hadn't even ordered a drink after being there 10 minutes, and when the blond lady noticed she huffed and puffed and asked for our drink order. Please do better next time. Jack 'O' Bryan's. 283 reviews Open Now. Wanted to go since covid but put off when tried to book and were met with rude response previously. Service wasgood, our blond hostess very accomodating and pleasant ( treat people as you wish to be treated) and the young staff members attentive and polite. You can find out more about which cookies we are using or switch them off in settings. mail@jackobryans.com 01383 324720. I'm really writing this review for your staff to reflect and do better. I'm so shocked by your lack of tact and professionalism. Its these close ties to the farming and fishing communities of Scotland that make our dishes truly special. You're rudeness, lackof professionalism and customer service skills were beyond astounding. The meal was sublime with the lamb top of the list. It completely ruined our experience and definitely affected our appetite. Scallops for starter were superb followed by a great deli sandwich with crab and king prawns, finished with an excellent flat white and selection of sensational chocolates. Improve this listing. Visited last night for the first time. There was a good steady flow between our courses. Your front of house staff, the blond older lady was beyond rude from the moment we walked in. Not cheap and no childrens menu but our 10 year old enjoyed 2 starters and the 6 year old was offered a suitable alternative. Are you sure you want to delete this question? I hadn't even ordered a drink after being there 10 minutes, and when the blond lady noticed she huffed and puffed and asked for our drink order. You really should be ashamed of yourselves as you are a shame to the service industry. Food first class especially the schnitzel and the posh fish and chips which are now family favourites when we're in the area. This website uses Google Analytics to collect anonymous information such as the number of visitors to the site, and the most popular pages. The practitioner's primary taxonomy code is 207Q00000X with license number R-11519 (IA). I walked in 5 minutes after the reservation and three of my guest messaged to say they would be late. How much did Jack O'Brien weigh when playing? Both of us were driving so no wine but we did sample a 'mocktail' each. Chalmers St, Dunfermline, Scotland, United Kingdom, We have been looking for somewhere in the area for years with the quality of food that jack obryans provides and until today we havent managed it. This place is well known for its great service and friendly staff, that is always ready to help you. Please do better next time. Some clients like delicious michelada, martinis or ale at Jack 'O' Bryan's. When family visit they always ask to visit here so it attracts people from far and wide! I felt belittled and slightly bullied to be honest. Tucked away beside the entrance to Pittencrieff Park stands Jack 'O' Bryan's - a kitchen and bar that marries the finest Scottish produce with the flavours and fragrances of the world. I explained to the waitress at the cashier that each guests would pay individually for their plates (all were calculating on their phones how much they owed), I kid you not, the waitress looked at me and said on the most sarcastic tone "well that's going to be fun." There was a good steady flow between our courses. We chose to sit one table up but were very quicklytold to move back to our seat as their bookings meant after our sitting our table would become a 4. We were given plates and a knife to cut the cake, but no cutlery to eat it or to serve the cake out with. Read more See all (170) Ratings and reviews 280 We know how to treat guests and your establishment definitely does not. Highly recommend will definitely be dining there again when were in the area! No matter, we were relaxed and ready to order a round of drinks. A full list is available within the "safety precautions" section of this page. Oak View Group. Highly recommend will definitely be dining there again when were in the area! Open now : 12:00 PM - 11:30 PM. Beautifully cooked food in a nicely designed restaurant. The staff are very friendly which is always a plus. I could mention so much more these tapas dishes are clever well thought out and cooked to perfection. Everything from the tempura oysters to surf and turf were very memorable with a nice but not intimidating wine list. A lovely evening which we would happily repeat in the future. Thanks again! Jack O'brien is a primary care provider established in Des Moines, Iowa and his medical specialization is Family Medicine with more than 4 years of experience. The guy next to me did well as he got 3. Highly recommend will definitely be dining there again when were in the area! Jack 'O' Bryan's | Dunfermline It completely ruined our experience and definitely affected our appetite. It completely ruined our experience and definitely affected our appetite. A lovely evening which we would happily repeat in the future. The good was excellent. On the way out we bought some of Jacks chocolates which were divine. My three final guests rushed in about 15 minutes late (at most). I had booked this table for 9 people and gave you my card details over a month before my birthday. get to come as often as we would like. We chose to sit one table up but were very quicklytold to move back to our seat as their bookings meant after our sitting our table would become a 4. I did have a giggle when I was leaving as I was admiring the handmade chocolates that you could buy and another customer told me not to bother, because one would cost at least 50!!! We were treated by a very good friend to a meal here to celebrate our Golden Wedding anniversary. Yes, Jack 'O' Bryan's is taking precautions against COVID-19. We don't live in Dunfermline any more, so don'tget to come as often as we would like. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. We will be back again soon however, so keep up the good work. of professionalism and customer service skills were beyond astounding. I last ate in here not long after it opened and had happy memories of the food from back then, but it had slipped my mind until searching for a good place to eat in Dunfermline. I dont live in Fife but I am reliably informed there "there is no alternative" :-), Yes we are, we have tables in front of the restaurant which allow dogs, just let us know on booking and we will sort a nice table at the front. Does this restaurant offer table service? British and Scottish food is worth a try here. +44 1383 324720. I walked in 5 minutes after the reservation and three of my guest messaged to say they would be late. If the food wasn't so good, no none would dine here. Ridiculous. The table next to us that we had sat at was not booked until later. You didn't ruin my birthday because it was my guests that made my birthday special. The woman looking after our table made a snide remark to one of my guests as she handed the menus. I explained to the waitress at the cashier that each guests would pay individually for their plates (all were calculating on their phones how much they owed), I kid you not, the waitress looked at me and said on the most sarcastic tone "well that's going to be fun." Fantastic as always every dish sublime and drinks expertly prepared. I'm really writing this review for your staff to reflect and do better. My three final guests rushed in about 15 minutes late (at most). Great food demands great produce. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Love eating at this restaurant., as the food is always amazing. But the food is good! I will put the time and effort your service staff failed to do on my special night. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. You didn't ruin my birthday because it was my guests that made my birthday special. good, our blond hostess very accomodating and pleasant ( treat people as you wish to be treated) and the young staff members attentive and polite. A full list is available within the "safety precautions" section of this page. good, our blond hostess very accomodating and pleasant ( treat people as you wish to be treated) and the young staff members attentive and polite. Scallops for starter were superb followed by a great deli sandwich with crab and king prawns, finished with an excellent flat white and selection of sensational chocolates. I felt belittled and slightly bullied to be honest. x. You didn't ruin my birthday because it was my guests that made my birthday special. Gotta say this is a true gem, in a town that needs more of. In nice weather theMore, First of all we were turned away as we didnt have a booking but they then chased after us saying if we could clear the table in 2 1/2 hours then it would be ok. Finally, when paying our bill, I decided to pay for my own food and the round of drinks that has been ordered at the table. The table next to us that we had sat at was not booked until later. If you wish yo buy any of our products please call the restaurant directly on 01383 324720 or click to our shop. I had booked this table for 9 people and gave you my card details over a month before my birthday. I explained the situation as I understood it and my guests commented on how rudely they were welcomed too. get to come as often as we would like. Apr 2022 - Present11 months. 3 of my friends had arrived at 19:45 sharp, the time I had the reservation for. We will be back again soon however, so keep up the good work. seriously good recommendations. Overall a really beautiful good quality meal that celebrates local and seasonal produce.More, Myself and my wife visited today for lunch excited to try the new Tapas menu. 149 Edward J O'brien. Get yourself along and try it David and Victoria. We were not disappointed - the food was excellent, all cooked to order and served piping hot - a great choice on the menu, too! My husband and I both had the steak, absolutely tremendous! Lovely wine and some good cocktails. Everything from the tempura oysters to surf and turf were very memorable with a nice but not intimidating wine list. We rank these hotels, restaurants, and attractions by balancing reviews from our members with how close they are to this location. The woman looking after our table made a snide remark to one of my guests as she handed the menus. A lovely evening which we would happily repeat in the future.More, I had the unfortunate event of spending my 30th birthday here. Dunfermline Tourism Dunfermline Hotels Bed and Breakfast Dunfermline . A bit different from the usual pub lunch. Great service, great food, great atmosphere. If I could describe the new lunch tapas menu in one word it would be PHENOMENAL!!!! We had to ask. And got to say Jack Obryans was just delicious! My three final guests rushed in about 15 minutes late (at most). On entering, we were shown to a table next to another couple in an otherwise empty restaurant. Not cheap and no childrens menu but our 10 year old enjoyed 2 starters and the 6 year old was offered a suitable alternative. Then for 12 I expected more than 2 scallops as a starter. Will definitely be back and highly recommend! Our favourite restaurant now allowing us to try and sample smaller plates and a broader range of things. Wanted to go since covid but put off when tried to book and were met with rude response previously. Other reviews will maybe comment on the price and yes it was over a 100 plus for a 3 course meal for two with drinks which is a little on the indulgent side! Learn more You're rudeness, lackof professionalism and customer service skills were beyond astounding. Iberian & Seafood Inspired Restaurant,Tapas Gin & Cocktail Bar. How dare you! Copyright 2023 Jack O Bryans Limited | All Rights Reserved, Weds & Thurs: 12pm - 2.45pm; 5pm - 8.15pm. Afraid we wont be back.More. You really should be ashamed of yourselves as you are a shame to the service industry. Get yourself along and try it David and Victoria. Jack O'Brien was 5-10 (178 cm) tall. I felt belittled and slightly bullied to be honest. Great food. The food is excellent but the lady who I think might be the owner wasnt particularly friendly, we were charged a service charge automatically despite service being shocking and at 148 for 3 courses for 2 people hugely overpriced. Our favourite restaurant now allowing us to try and sample smaller plates and a broader range of things. Lots of variety on the menu and it is always a struggle to decide what we are going to have, as it all looks great. Other reviews will maybe comment on the price and yes it was over a 100 plus for a 3 course meal for two with drinks which is a little on the indulgent side! Get yourself along and try it David and VictoriaMore. The menu changes often to suit produce available at that time of year which also keeps us wanting to go back!More. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. We went for all three courses and it all tasted so good! We were not disappointed - the food was excellent, all cooked to order and served piping hot - a great choice on the menu, too! of professionalism and customer service skills were beyond astounding. We were given plates and a knife to cut the cake, but no cutlery to eat it or to serve the cake out with. I don't usually write reviews but I will take my time with this one. 5mins later another couple are shown to that very same table we had been moved from. That blond lady came up to me, obviously stressed and rudely said "How long will your friends be? 5,740 were here. Read more. The guy next to me did well as he got 3. Hotels near Andrew Carnegie Birthplace Museum, Hotels near Dunfermline Carnegie Library & Galleries, American Restaurants for Lunch in Dunfermline, Asian Restaurants with Delivery in Dunfermline, Chinese Restaurants for Families in Dunfermline, Restaurants for Group Dining in Dunfermline. I hope you make the necessary adjustments and amendments to your staff on the service side. Great atmosphere and service. We know how to treat guests and your establishment definitely does not. I felt so uncomfortable from the get go. The food wasn't so appetising with such distasteful service. I dont live in Fife but I am reliably informed there "there is no alternative" :-), Yes we are, we have tables in front of the restaurant which allow dogs, just let us know on booking and we will sort a nice table at the front. Not even a hello or welcome, you just announced "are you for the table of nine". The quality of the food is exceptional andif in Edinburgh would be a lot more expensive. Im not a massive dessert fan but this dessert was a game changer! as a tip! I eat out often but rarely post highly recommended. Jack O'Brien weighed 184 lbs (83 kg) when playing. Finally, when paying our bill, I decided to pay for my own food and the round of drinks that has been ordered at the table. Jack 'O' Bryan's Our passion is great food and great service. There was a good steady flow between our courses. Thanks guys! Jack 'O' Bryan's is rated accordingly in the following categories by Tripadvisor travelers: the posh fish supper which included calamari and, 5 Chalmers Street, Dunfermline KY12 8AT Scotland, Face masks required for staff in public areas, Hand sanitizer available to guests & staff, Daily temperature and symptom checks for staff. Because I've got to get your orders before 8pm otherwise there is a table of 5 and 2 that are due at 8pm and they will have to take priority then". Excellent lunch. If I could describe the new lunch tapas menu in one word it would be PHENOMENAL!!!! Jack 'O' Bryan's Claimed Review Save Share 283 reviews #9 of 103 Restaurants in Dunfermline - British Scottish Vegetarian Friendly 5 Chalmers Street, Dunfermline KY12 8AT Scotland +44 1383 324720 Website Open now : 12:00 PM - 11:30 PM COVID-19 update: See the added health and safety measures this property is taking.
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