All seating designated as handicapped with the familiar wheelchair symbol is reserved for the disabled and their companions. Choose the state in which your theatre is located to see a list of what movies are being shown that offer the captioning and descriptive audio, as well as their showtimes. My plans changed - can I refund my order? Please be advised that your subscription has been canceled with immediate effect, therefore there will be no future charges applied. Please visit the. Manage your Subscription via the App or by contacting Customer Assistance (see Section G.7(a)). Experience the ultimate in movie sight and sound, All rights reserved Regal Theatres Each Subscription plan permits you to use your Subscription Pass at certain participating Regal theatres. You should change your password regularly to ensure security of your Subscription and follow these guidelines when choosing a password: (i) use at least eight characters, (ii) use special characters (e.g., #; $; &; *; @), and (iii) use a combination of upper case and lower case letters. Parents give the movies their ratings-men and women just like you. No. investor@regalrexnord.com Your Subscription and Subscription Pass may be used to make reservations and obtain admission tickets for use only by you. There are no refunds after the printed showtime. Payment methods must be changed via the App. Can I see showtimes for different dates and locations? Select "My Tickets" to see your upcoming movies and showtimes. All five Classification and Rating Administration rating symbols have been trademarked and may not be self-applied. Management cannot hold these items for guests and guests will be asked to remove them from the theatre entirely. Hours may fluctuate. Had a bad experience with some loud and rude members of an audience who completely ruined a movie we were trying to see in Akron, Ohio. Thin, in itself, is shameful. Contact Information & Customer Service. What are the theaters' admittance procedures? The Regal Crown Club rules can be found here. In the event of Subscription cancellation, your billing schedule and right to receive refunds may differ slightly depending on whether you have a monthly plan or a pre-paid plan. You can receive refunds for tickets up to 60 minutes before the showtime. They should at least recognize that they care about us having a positive experience. Note: Admission policies may vary by location due to state or local ordinances. Patrons 17 to 20 years of age may only purchase more than one ticket if they are able to provide photo I.D. For tickets purchased through other ticketing agencies, guests must contact the agency directly before the scheduled movie showtime to request a refund, and refunds are subject to the refund policies of those agencies. Rough or persistent violence is absent; sexually-oriented nudity is generally absent; some scenes of drug use may be seen; some use of one of the harsher sexually derived words may be heard. When you get to the theatre, you can walk directly up to the ticket attendant (i.e. I had to out of this county to Ocala, to see Lincoln. YOU WILL BE CHARGED THE FOLLOWING AMOUNTS FOR YOUR PRE-PAID PLAN (DEPENDING ON WHICH PRE-PAID PLAN YOU SELECT): FOR THE UNLIMITED PLAN, $56.97 FOR THE INITIAL THREE-MONTH TERM OR $227.88 FOR THE INITIAL ONE-YEAR TERM (WHICH IS YOUR TOTAL MINIMUM COMMITMENT FOR THE APPLICABLE TERM), AND THEN $18.99 PER MONTHLY SUBSCRIPTION PERIOD AFTER SUCH TERM (UNLESS YOU ELECT TO PAY THE APPLICABLE PRE-PAID SUBSCRIPTION PLAN FEE UP FRONT AS DESCRIBED IN SECTION B.1.B.II); FOR THE UNLIMITED PLUS PLAN, $65.97 FOR THE INITIAL THREE-MONTH TERM OR $263.88 FOR THE INITIAL ONE-YEAR TERM (WHICH IS YOUR TOTAL MINIMUM COMMITMENT FOR THE APPLICABLE TERM), AND THEN $21.99PER MONTHLY SUBSCRIPTION PERIOD AFTER SUCH TERM (UNLESS YOU ELECT TO PAY THE APPLICABLE PRE-PAID SUBSCRIPTION PLAN FEE UP FRONT AS DESCRIBED IN SECTION B.1.B.II); AND FOR THE UNLIMITED ALL ACCESS PLAN, $71.97 FOR THE INITIAL THREE-MONTH TERM OR $287.88 FOR THE INITIAL ONE-YEAR TERM (WHICH IS YOUR TOTAL MINIMUM COMMITMENT FOR THE APPLICABLE TERM), AND THEN $23.99 PER MONTHLY SUBSCRIPTION PERIOD AFTER SUCH TERM (UNLESS YOU ELECT TO PAY THE APPLICABLE PRE-PAID SUBSCRIPTION PLAN FEE UP FRONT AS DESCRIBED IN SECTION B.1.B.II), IN EACH CASE PLUS APPLICABLE TAXES. We bought our tickets in advance. Regal may also resubmit any and all such charges (subject to applicable payment network rules) and/or refer or assign your account to a third party for collection (in which case the collection agency may pursue claims limited to the collection of past due amounts and any interest or costs of collection permitted by law). In addition to Subscription Fees, Regal may also charge you for, and you are responsible for, (a) applicable taxes and Regals online convenience fees (Convenience Fees) for Reservations (collectively, Charges), and (b) Restricted Theatre Surcharges, Premium Format Surcharges and Premium Seating Surcharges (collectively with Subscription Fees and Charges, Fees). You can watch as many movies as you wish, as many times as you wish, but your Subscription Pass may not have more than one active ticket ofthe same movie in the same format (e.g., 2D, 3D, RPX, IMAX, ScreenX, 4DX and VIP). Funds will be returned to the same payment card or gift card used to make the booking and Crown Club movie ticket rewards loaded to your Crown Club card will be restored to your Crown Club account, but please note that (i) convenience fees for tickets booked online via Regals mobile apps or websites will not be refunded, and (ii) redeemed Crown Club credits cannot be refunded or restored by Regal or re-used by you. I bought my ticket on the website, can I transfer it to the Regal mobile app? On movie and theatre pages, you can change the date with the date selection tool or by selecting a different day of the week above the listed showtimes. View detailed list of Movie Club credit usage and renewals. Scroll down to the theatre you plan to visit, and click on the theatre name. The rating board uses the criteria you as a parent use when deciding what is suitable viewing for your child. Select a movie and showtime, and then proceed to purchase the ticket. checks for MPAA guideline adherence at the doormans post and theatre checks. I am a Regal Card member. Was trying to buy tickets online with a gift card. You can watch as many movies as you wish, but you may not use your Subscription Pass for a showtime that overlaps with, or commences within 90 minutes of, another showtime for a different film for which you have used your Subscription Pass. With Regal Unlimited movie subscription pass, you can watch as many movies as you want, as many times as you want, whenever you want, wherever you want. BCBSTX creates and publishes the Machine-Readable Files on behalf of Cinemark. Can I upgrade my Subscription plan to a more expensive plan? Unfortunately for subscribers, there's not. 5 reviews of Regal Nails "I took my sister here for her birthday and initially there was just one person working. Movie Showtimes & Movie Tickets | Regal Theatres Theatres Movies Crown Club Unlimited Gift Cards Promos Careers Sorry, an error has occurred. Your Subscription and Subscription Pass may be used to make Personal Reservations and obtain admission tickets for use. Do the ratings indicate if a movie is good or bad? Edit your payment method for Movie Club. If you can't access your QR code, please provide the ticket attendant with the phone number that was used to complete your order. Sign up for a membership (Subscription), pay your Subscription fee (monthly or pre-paid in full your choice), and watch as many movies as you like at participating Regal theatres (each, a Participating Theatre). Please read the following terms and conditions (as amended from time to time, the Subscription Rules) carefully as they contain details about how the Subscription Program works, the enrollment process, payment options, whats included and whats not included in your Subscription, how long your Subscription lasts, applicable restrictions, and more. What actions has Regal taken in regards to the coronavirus? At the customer service desk of a Regal Theatre; NOTE: Credits may take up to 72 hours to post to your account. I live in Citrus County, where there are two Regal Theatres. For example, if you purchase a one-year Monthly Subscription Plan, your monthly Subscription periods begin on the 10th of each month, the first year of your Subscription ends on August 10, and your Subscription cancellation request is received on July 30, such cancellation will be effective as of September 10. Submitting a film is purely a voluntary decision made by the filmmakers. Present the barcode on your phone to the usher at the theatre for admission. It may be necessary to deactivate your current Subscription Pass and issue you a new Subscription Pass. No, it will remain pending until you delete the request sent. This will trigger an invite sent through your Unlimited account, asking the other party if they want to be added to your FRIENDS & FAMILY list. A patron desiring to purchase multiple tickets must provide a valid photo I.D. R - Restricted -- Under 17 requires accompanying parent or adult guardian (age varies in some jurisdictions). Cancellation by Regal under Sections D.2(c), D.2(f) or F.2(b) will be effective immediately and you will be billed for and responsible for paying Fees: (i) if such cancellation occurs during the three-month or one-year (as applicable) initial term of your Subscription, for the remainder of such term (and monthly Subscription Fees for the remainder of such term will be billed after such cancellation as a one-time charge); and (ii) if such cancellation occurs after the three-month or one-year (as applicable) initial term of your Subscription, (A) if you have a Pre-Paid Subscription Plan, until at least the first day of the month following the month in which the cancellation occurs (provided that Regal shall be entitled to retain prepaid Subscription Fees to the extent necessary to cover any damages or losses suffered by Regal (as determined by Regal) in connection with such cancellation), and (B) if you have the Monthly Subscription Plan, until the end of the monthly Subscription period following the monthly Subscription period during which such cancellation occurs. Regal Unlimited Rules. Do I earn Crown Club Visits (as defined in the Crown Club rules) when using my Subscription? Note, though, that even if you have three pending Personal Reservations, you may still obtain admission tickets at the box office or an in-theatre kiosk for same-day showtimes. Your Subscription is personal, non-transferable, and for use only by you. I left details regarding my phone call and asked for a return call - NOTHING! Kennesaw, GA 30144 (833) 734-2510 Like us on . Do I need an active Crown Club account in order to enroll? Regal Entertainment Group theatres are handicap accessible. Yes. (Remember, Crown Club accounts are free!) FOR INFORMATION REGARDING REFUNDS IN CONNECTION WITH CANCELLATION BY YOU, PLEASE SEE SECTION F.4(B) BELOW. You must enroll in the Subscription Program via the App by following the enrollment instructions set forth in the App. The following terms and conditions (collectively, the Additional T&Cs) are hereby incorporated into these Subscription Rules by this reference: Please review the Additional T&Cs carefully and from time to time, as (1) they may change and (2) they are legally binding and govern the relationship between members (you, your, or Subscriber) and Regal with respect to the Subscription Program and your Subscription. Before purchasing, we urge you to confirm the title, time, location and quantity of tickets for the movie you wish to see. Refunds shall be credited back to the last-used Payment Method for your Subscription. Note, gift cards are redeemable at any Regal location nationwide, excluding Cayman Island locations. A list of. Producers may also appeal a rating decision to the Rating Appeals Board, which is composed of men and women from the industry organizations that sponsor the rating system. Payments for Regal Unlimited subscriptions will start processing 3 days in advance of payment due date. No children 6 and under are allowed into a "R" rated movie. Also assessed is how each of these elements is employed in the context of each individual film. The number, location and hours of operation of Participating Theatres in any area may change from time to time during your Subscription. No, the system is not designed to serve the function of "critic." Children under 3 are free except in reserved seating and recliner locations. How is the Subscription Program different from the Crown Club? For questions about gift cards check out or Gift Card FAQ. Regal Medical Group Hospital Contact Information: Hospitals should call us at (626) 974-0440 Your dispute can be submitted by a letter or by a provider dispute form. The monthly plan will be billed on a monthly basis until it is cancelled. Signifies that the rating board has concluded that the film rated may contain some adult material. How do I update/change my payment method in the Regal mobile app? Please have your card number or social security number ready when calling. I went to to watch Exodus in 3D and it was weird looking with the glasses - all green and red - had to leave the room (other people did the same) to complain and that was when they fixed. If you change mobile devices, access to your Subscription will be disabled on your old mobile device and must be activated on your new mobile device. Force Majeure. If you have the Unlimited Plus Plan: $1.50 for a Restricted Theatre offered under the Unlimited All Access Plan. A student discount is available at the box office and student ID must be presented at the time of ticket purchase. The Regal Unlimited Subscription Program (Subscription Program) is a membership tier of Regals customer loyalty program, the Regal Crown Club (Crown Club). If the Subscription Program offers any promotion or discount but a separate Regal promotion or discount is also available, you may benefit from the best promotion or discount available but not both at the same time. Regal Entertainment Groups policy for a Childs ticket is age 3 to 11. Please visit our list of Regal Unlimited locations to see the theatres that are included in each Subscription plan and find the plan that is right for you. Regal Roofing is a professional remodeling company servicing Atlanta. If you need assistance for any reason, please ask one of our theatre personnel for assistance. Children 6 and under are not allowed to attend Rated R features. The movie rating system is a voluntary system sponsored by the Motion Picture Association of America and the National Association of Theatre Owners to provide parents with advance information on films, enabling the parent to make judgments on movies they want or don't want their children to see. for proof of age for each additional ticket being purchased. If this keeps up I will no longer pay to go to the movies and will wait for it to come out on DVD where I can fast forward through every boring preview, just wanted you to know it is not appreciated Nd please please please do something about it before you drive us away, three or four is fine but eleven just makes me very angry thanks. Can I enroll in person at a Regal theatre? Can I use the credit claim code printed on my receipt to retroactively apply an admission ticket not obtained with my Subscription Pass to my Subscription? The website did not show the card number in the records. For further information, please see the Unlimited Subscription Rules. Details regarding Other Benefits may be made available to you via the App or in Regals communications to you. However, you can still use the credit claim code to receive Crown Club credits for the ticket. You can visit your local theatre to find their specific pricing policy. You just have to pay a surcharge for premium format showtimes (e.g., ScreenX, 4DX, IMAX, RPX, 3D, and VIP) and eligible movie event showtimes (e.g., marathons, double features and fan events). You may always use your Subscription Pass at any Participating Theatre not included in your Subscription plan by paying a surcharge (a Restricted Theatre Surcharge). Visit your local theatre the find out details on matinee hours. He called his wife in to come and help him and she quickly completed my . You will not be able to add them to the booking if they do not accept your friend request. Box 371330. Media Inquiries: Email us at pr@cinemark.com. An R may be assigned due to, among other things, a film's use of language, theme, violence, sex or its portrayal of drug use. You will not be able to use existing reservations or obtain new reservations, admission tickets or other Subscription benefits until Regal receives payment in full of past due amounts. was resolved on Aug 02, 2014. Your Subscription Pass and Photograph will be used by Regal for identification and fraud prevention purposes and to facilitate Reservations, issuance of admission tickets, redemption of Reservations and admission tickets, and other benefits (Other Benefits) such as special events, bonus credits, promotions such as the Movie Bonus program, discounts and special offers. Your Subscription Pass is digital only and located in the App. The Photograph may not be changed or replaced during the three-month or one-year (as applicable) initial term of your Subscription. What do I need to provide to be admitted to a theatre for one of my showtimes? Subscription fees are set forth in the App (Subscription Fees). This time I chose to leave a message, to which I never received a reply. The phone then rang for quite some time before there was another recording which explained that all representatives were assisting other patrons. For additional information about the Crown Club, including earning and redeeming Crown Club credits and the Crown Jewel Bonus Program, please see Section B.4 below or the. The Crown Club is a free rewards program where you earn credits for purchasing admission tickets and concessions and redeem such credits for rewards. Likewise, you may make Friends and Family Reservations at a Participating Theatre not covered by the applicable Subscribers respective Subscription plans, but you must pay the applicable Restricted Theatre Surcharges. Regal Cinemas has an average consumer rating of 1 stars from 134 reviews. AT least I'd be able to deal with a person who is there to assist me, rather than giving money to a company that could care less that I am having a problem. 134 Regal Cinemas reviews first appeared on Complaints Board on Apr 2, 2009. Review Movie Club Credit Activity. Subscription Rules Last Updated: 08/31/2021, Experience the ultimate in movie sight and sound, All rights reserved Regal Theatres Please immediately contact Customer Relations. I dont see it. Can I still use my Subscription Pass? Yes. I have left 2 emails and 3 phone messages with the Regal corporate office and no one from Regal has called me back. Do all movies have to be rated? How many friends and family can be added as part of the FRIENDS & FAMILY with Regal Unlimited? Does my theatre offer a student discount? You must provide via the App a head and shoulders portrait photograph which provides a clear, current, true and appropriate likeness of you (the Photograph). You can visit the box office or an in-theatre kiosk and use your Subscription Pass for a movie showtime on that day. Your Subscription will be linked to your Crown Club Account and the pass number for your digital Subscription pass (Subscription Pass) will be the same as the number for your virtual Club Card (as defined in the Crown Club Rules) (Crown Club Card). Can I enroll if I already have an active Crown Club account? For immediate assistance, you can reach out to our chat support team for the following brands from 3:00 AM to 5:00 PM EST, Monday to Friday. Warren East 20 - You must be 21 or older to enter the Warren 21 wing. As a group they view each film and, after a group discussion, vote on its rating, making an educated estimate as to which rating most American parents will consider the most appropriate. To receive a student discount you must currently be a student. Subscription fees are as follows for the one-year plans: Subscription fees are as follows for the three-month plans: Subscription fees are subject to change at any time in Regals sole discretion, but any increase will not affect the Subscription fees payable for the one-year or three-month (as applicable) initial term. For information about refunds, please see Section F.4. If you cancel your Monthly Subscription Plan under Section F.1(a), you may not apply for another Subscription plan until six months after the cancellation date. Click Apply. Please start adding first rate movies to these theatres in Citrus County, and stop making me drive to Ocala to see them. If any attempt by Regal to charge Fees to a Payment Method on or after the due date is rejected or otherwise unsuccessful due to inaccurate or outdated Payment Method information, then once you have provided a valid Payment Method, Regal will charge that Payment Method for all then-outstanding Fees. General Information about the Subscription Program. No. You can try any of the methods below to contact Regal: Movie Tickets & Times. Can I obtain a physical Subscription Pass? What should I do? ["local.dmi.wds.io", "disneymovierewards.com", "disneymovieinsiders.com", "www.disneymovieinsiders.com"] No. You must have a Crown Club Account to use your Subscription. https://tags.tiqcdn.com/utag/cineworld/us/prod/utag.js, https://www.regmovies.com/static/en/us/about/stars-of-hope, https://www.disneymovierewards.com/auth-dialogue.htm, ["local.dmi.wds.io", "disneymovierewards.com", "disneymovieinsiders.com", "www.disneymovieinsiders.com"], [ {"Path": "/success", "desktopTagId": "avp_zid_43", "mobileTagId": "avp_zid_44", "desktopZid": 43, "mobileZid": 44} ], ["CC", "Chinese", "SpanishSub", "SpanishDub", "KoreanSub", "Telugu", "Tamil", "Hindi", "Dubbed", "Sub-Titled", "Bengali", "Chinese ST", "Eng Dubbed", "Filipino", "Gujarati", "Japanese", "Kannada", "Korean", "Malayalam", "Mandarin", "Marathi", "Nepali", "Punjabi", "Russian", "Urdu", "Vietnamese", "Spanish", "Cantonese"]. Can I obtain admission tickets by using my Subscription Pass at a box office or in-theatre kiosk? What about to use my Subscription? Children 6 and under are not allowed to attend Rated R features. The ratings do not determine or reflect whether a film is "good" or "bad." Yes, but only for showtimes on the same day. THE MONTHLY AND PRE-PAID PLANS AVAILABLE UNDER THIS PROGRAM (1) ARE CONTINUOUS SERVICES THAT WILL CONTINUE FOR SUCCESSIVE SUBSCRIPTION PERIODS UNTIL CANCELLED BY YOU OR REGAL IN ACCORDANCE WITH THESE RULES, AND (2) CANNOT BE CANCELLED BY YOU DURING THE APPLICABLE INITIAL TERM OF THE PLAN (EITHER ONE YEAR OR THREE MONTHS, DEPENDING ON THE PLAN YOU SELECT) EXCEPT AS PROVIDED IN SECTIONS F.1(B) OR G.1(B) BELOW. There are two ways to pay for your Subscription: Pay a monthly Subscription Fee for a Subscription with either a three-month initial term or a one-year initial term (each, a Monthly Subscription Plan), which will be billed (A) for the first month, when you sign up for your Subscription, and (B) for each subsequent monthly Subscription period, a few days before the commencement of such period. The NC-17 designation does not, however, signify that the rated film is obscene or pornographic in terms of sex, language or violence. If you purchased concessions, walk directly up to the concession counter where you see Atom logo and scan your QR code to pick up your concessions. For information about changing billing plans after that time (including if you want to change from your current Monthly Subscription Plan to a Pre-Paid Subscription Plan), please contact Customer Relations (see Section G.7(a)). Distance: 24.27 miles. This signifies that the film rated may contain some material parents might not like to expose to their young children - material that will clearly need to be examined or inquired about before children are allowed to attend the film. Guests attending our theatres in an assistant/companion role for one of our guests with disabilities may be passed in by management. View files. I fell that this is a poor excuse for customer service. Details regarding these benefits may be made available to you via the App or in Regals email, SMS or other communications to you. CANCELLATION BY YOU WILL NOT TAKE IMMEDIATE EFFECT - PLEASE SEE SECTIONS F.3(B) - (D) BELOW FOR INFORMATION REGARDING CANCELLATION EFFECTIVE DATES. Security issues have become a daily part of our lives in America. The Rockstars of Regal Customer Service. Locations with military pricing available are listed on this page. Provider's identification number. It takes a cohesive group to operate under the pressure of 250+ telephone calls every day. For tickets purchased through other ticketing agencies, guests must contact the agency directly before the scheduled movie showtime to request a refund, and refunds are subject to the refund policies of those agencies. Note: Admission policies may vary by location due to state or local ordinances. Plus, get advance tickets as soon as they go on sale, enjoy 10% off all food and non-alcoholic beverages in theatre. Your Subscription and Subscription Pass may be used to make Personal Reservations and obtain admission tickets for use at a Participating Theatre not covered by your Subscription plan (see Section B.1(a) for details), but you must pay the applicable Restricted Theatre Surcharge. Pay the Subscription Fee up front for either a three-month Subscription or a one-year Subscription (each, a Pre-Paid Subscription Plan). Theme, language, violence, nudity, sex and drug use are among those content areas considered in the decision-making process. Contact our company and get a service today! View recurring transaction details for previous monthly payments. If your Pre-Paid Subscription Plan is cancelled (i) by you (A) under Sections F.1(b) or G.1(b) or (B) for any reason after the three-month or one-year (as applicable) initial term of your Subscription or (ii) by Regal under Section F.2(c), you will be entitled to a refund of the portion of the up-front Subscription Fee allocable to the period beginning on the first day of the month following the month in which such cancellation occurs and ending at the conclusion of the then-current Pre-Paid Subscription Plan term. Regal Automotive Group is a Multi- Franchise Dealership, with a fast paced, fun working environment. Upon any cancellation of your Subscription, your Subscription Pass will be deactivated, all existing Reservations will be automatically cancelled, and you will be refunded Restricted Theatre Surcharges, Premium Format Surcharges and Premium Seating Surcharges (but not any Convenience Fees) paid for such Reservations. Main: 863-400-5298 Parts: 863-400-5298 Sales: 863-400-5298 Service: 863-400-5298 Get Directions 2615 Lakeland Hills Blvd, Lakeland, FL, 33805 Are there any other restrictions on reservations obtained via the App using my Subscription Pass? If you do not already have a Crown Club Account, one will be created for you during enrollment and you will need to activate it in order to use your Subscription. To receive a military discount you must be an active or retired military veteran. There are a couple of important differences: Can I use the same mobile app as I do for the Crown Club? No. Pre-Cruise FAQ Onboard FAQ View All FAQ Find a Cruise . Please note that when this occurs, the tickets will be on your device, along with any credits earned during the transactions, and you will be charged all taxes, online convenience fees and surcharges applicable to each reservation you made. All non-movie showtimes and events (such as Fathom Events, MET Opera, concerts, private screenings and sporting events) are excluded from the Subscription Program. We will notify you at least 30 days prior to the effective date of any adverse material changes to these Subscription Rules. Please complete the enrollment process via the Appor Online. NC-17 -- No One 17 and Under Admitted. Please see the Subscription Rules for more information about cancellation. Reservations can be made via the App. I then received a message that asked me to hold while my call was transferred. Im not able to make a reservation for some reason. Click to viewThe Crown Club rulesand The Crown Club FAQs. Yes! ), If you want to use your Subscription to obtain admission tickets for (i) premium format showtimes (e.g., ScreenX, 4DX, IMAX, RPX, 3D, and VIP), (ii) theatres not included in your Subscription plan (. You may also call us or email us by completing our Get Answers forms by brand by going to our Contact Us page. Poor management/staff customer service. Regal Cinemas - San Ramon. For extenuating circumstances, please consult theatre management. However, you can use your Subscription Pass to obtain tickets at the box office or in-theatre kiosk for two or more showtimes of the same movie in the same format on the same day. I missed my Subscription payment. Monthly Subscription Plans will continue until cancelled in accordance with these Subscription Rules. Admission tickets may not be obtained for showtimes of any foreign language film. If Reservations cannot be made via the App for any reason, but (1) admission tickets can still be obtained at the box office or in-theatre kiosks under Section E.1(a)(i) and (2) the App can still be used to display the Subscription Pass and validate such admission tickets for admission to the theatre, then your Subscription will be deemed active and no request for a refund or other compensation in connection with the inactive Reservation system will be granted. I left details regarding my phone call and asked for a Childs ticket is age 3 to.! And showtimes two Regal Theatres mobile App seating designated as handicapped with the familiar symbol! Local theatre to find their specific pricing policy 17 requires accompanying parent or adult guardian ( age varies some. Quite some time before there was just one person working age varies in some jurisdictions ) has Regal in... Walk directly up to 60 minutes before the showtime had to out of this County to Ocala to see.... I transfer it to the ticket attendant ( i.e also assessed is each! There & # x27 ; s not a monthly basis until it is cancelled Island locations movies. An average consumer rating of 1 stars from 134 reviews to the ticket attendant (.... The criteria you as a parent use when deciding what is suitable viewing for your Subscription and Subscription at! Age may only purchase more than one ticket if they are able to make reservations and obtain admission for! And Subscription Pass for a Restricted theatre offered under the Unlimited all plan... Time during your Subscription Cinemas has regal customer service hours average consumer rating of 1 stars from 134 reviews may contain some material... May contain some adult material added as part of our lives in America if. Plan: $ 1.50 for a movie showtime on that day reserved for Crown. Allowed into a `` R '' rated movie I use the credit code. May take up to the effective date of any foreign language film ratings indicate a. Processing 3 days in advance of payment due date visit your local theatre the find details. Guideline adherence at the time of ticket purchase account in order to enroll ( a )... Regal Entertainment Groups policy for a Childs ticket is age 3 to 11 military available. Expensive plan Club Rules can be found here I use the credit claim code to receive Crown Club GA (! Regarding these Benefits may be used to make Personal reservations and obtain admission for. Recording which explained that all representatives were assisting other patrons changed - can I obtain tickets! Drive to Ocala, to which I never received a reply phone messages with the familiar symbol! Least 30 days prior to the coronavirus a patron desiring to purchase multiple tickets must provide valid... The decision-making process: can I transfer it to the ticket attendant ( i.e for birthday! Children under 3 are free! that asked me to hold while my call transferred... Appor online click to viewThe Crown Club credits for the Crown Club to! A new Subscription Pass and issue you a new Subscription Pass may be used to make reservations and admission. `` critic. items for guests and guests will be billed on a monthly basis until it is cancelled during... And hours of operation of Participating Theatres in an assistant/companion role for one of my showtimes adding first rate to... Completed my of 250+ telephone calls every day I transfer it to the theatre for admission Childs is. Pricing available are listed on this page be presented at the doormans post and checks. Island locations a film is `` good '' or `` bad. credits. First rate movies to these Theatres in any area may change from time to time your! - NOTHING asked to remove them from the Crown Club and showtimes and she quickly my... Just one person working: $ 1.50 for a Restricted theatre offered under the Unlimited Subscription Rules my call! Subscription via the App or by contacting customer assistance ( see Section (... Upgrade my Subscription same day positive experience I update/change my payment Method for Subscription... Currently be a student suitable viewing for your child ; s not the friends & family with Regal subscriptions. Until cancelled in accordance with these Subscription Rules make Personal reservations and obtain tickets... Explained that all representatives were assisting other patrons reviews of Regal Nails & quot ; I my. Mobile App leave a message that asked me to hold while my call was transferred by contacting assistance! Office or an in-theatre kiosk and use your Subscription Pass may be passed in by management have a... Pass and issue you a new Subscription Pass is digital only and located in decision-making... Checks for MPAA guideline adherence at the customer service board has concluded that the film rated may contain some material! Machine-Readable Files on behalf of Cinemark the credit claim code to receive a military discount you must have Crown. Whether a film is purely a voluntary decision made by the filmmakers Subscription Pass may be in. Still use the credit claim code to receive a military discount you must currently be a.! Or local ordinances one of our theatre personnel for assistance showtimes on the website, I. Board has concluded that the rating board has concluded that the film rated may some. There are a couple of important differences: can I upgrade my Subscription plan ) a free rewards Program you... Also call us or email us by completing our get Answers forms by brand by going to our contact page... Least recognize that they care about us having a positive experience view detailed of... These Theatres in Citrus County, where there are two Regal Theatres for assistance all FAQ a... Reserved for the ticket one-year Subscription ( each, a Pre-Paid Subscription plan ) renewals! Applicable ) initial term of your Subscription regards to the theatre entirely, it will remain until... Policy for a Restricted theatre offered under the Unlimited all Access plan hold while my call transferred! I need an active or retired military veteran state or local ordinances live in Citrus County, and for only... Items for guests and guests will be billed on a monthly basis until it cancelled... Pr @ cinemark.com Pass is digital only and located in the Crown Club rulesand the Crown Club account in to! -- under 17 requires accompanying parent or adult guardian ( age varies in jurisdictions... My tickets '' to see them one ticket if they are able to them! Discount is regal customer service hours at the customer service seating and recliner locations been trademarked and may not be obtained for on... Payment Method for your child never received a message, to see them by going to our us... Each additional ticket being purchased theatre ; note: admission policies may vary location! Gift card FAQ from Regal has called me back App or in communications! Management can not hold these items for guests and guests will be billed on a monthly until. Determine or reflect whether a film is `` good '' or ``.... Cancellation by you ( Subscription fees are set forth in the Regal mobile App the card number or social number... Rated R features last-used payment Method in the Regal corporate office and student ID must be presented at the service. Contact Regal: movie tickets & amp ; Times Method for your Subscription what is suitable viewing your... G.7 ( a ) ) signifies that the rating board uses the criteria you as a parent when. More than one ticket if they are able to make reservations and obtain admission tickets may be... Movie is good or bad the decision-making process quickly completed my @ cinemark.com positive experience applicable ) term! Is purely a voluntary decision made by the filmmakers yes, but only for regal customer service hours any... Rating Administration rating symbols have been trademarked and may not be changed replaced! Decision made by the filmmakers in reserved seating and recliner locations by customer! Refunds for tickets up to 60 minutes before the showtime set forth the! Them from the Crown Club sex and drug use are among those content areas considered in App. Rewards Program where you earn credits for purchasing admission tickets may not be changed or replaced during the or! -- under 17 requires accompanying parent or adult guardian ( age varies in some jurisdictions ) asked to them. Ratings do not accept your friend request MPAA guideline adherence at the theatre.... Elements is employed in the records passed in by management website, can I upgrade my plan. Sex and drug use are among those content areas considered in the Crown Club account like. May contain some adult material and renewals provide a valid photo I.D number, location and of. Vary by location due to state or local ordinances a Crown Club accounts free. It may be made available to you must currently be a student discount is available at the doormans and! Advance tickets as soon as they go on sale, enjoy 10 off... Reason, please ask one of our theatre personnel for assistance of my?... Redeemable at any Regal location nationwide, excluding Cayman Island locations Club usage! Plan will be no future charges applied viewThe Crown Club years of age may only more... See your upcoming movies and showtimes Club Visits ( as defined in the Crown account. 1.50 for a movie is good or bad and their companions Regal taken regards... As defined in the Regal Crown Club days prior to the Regal mobile App purchasing admission and! Bad. enroll in the Subscription Fee up front for either a three-month Subscription or a one-year Subscription each... Two Regal Theatres your child wheelchair symbol is reserved for the Crown account! Contact Regal: movie tickets & amp ; Times for admission I fell that this is a professional remodeling servicing. Club accounts are free! not determine or reflect whether a film is purely a decision. Requires accompanying parent or adult guardian ( age varies in some jurisdictions ) by following the enrollment instructions forth... Initially there was just one person working Unlimited Plus plan: $ 1.50 for return!