There has not been a breach or hack of the Instacart platform. Check your spam folder if it's not in your inbox. Coupons and promotions. If you are uncertain as to why Instacart deactivated your account, or if you believe it was done in error, the first step to take is to reach out to their shopper support team to begin the process of appealing their decision. Download Instacart: Grocery delivery and enjoy it on your iPhone, iPad, and iPod touch. This includes keeping your personal data safe, and not sharing it with any third-party. Verify the CSRF token. Your Instacart account might be locked because you entered the incorrect password too many times. For help with prerequisites, contact your Instacart representative. A significant rule you should know is that you cant bring people with you as you shop. Select the address listed at the top of the screen. On the Authorization Required page, the customer clicks Allow to permit the link. That can happen on shopper and customer profiles, so customers could also get locked out. Link the accounts Use the authorization code and redirect URI to generate an account linking token. You might try tagging them in a Tweet or using another social media platform. Some Instacart shoppers claim that the company has wrongfully terminated their accounts in response to fraudulent activity, locking them out of future earnings until they get reactivated, CNN Business reports. Contact our dedicated Senior Support Service if you need help getting started or with an existing order. If youre a shopper, Instacart can lock you out or even deactivate you for breaking the rules. to further secure your password. 2. Savings on every order. It is possible that your Instacart account has been deactivated due to one of the frequent causes. Reddit and its partners use cookies and similar technologies to provide you with a better experience. When you choose a new password, make sure you use upper and lowercase numbers. The company should have sent you an email to inform you that you have been cut off as one of their gig workers. Tap the 3 horizontal lines in the upper right corner. A more secure option is to use a password manager. You might want to change your email address as well if you think someone else used that to try and access your account. The response confirms the Instacart user account is linked by reporting the status of the Instacart+ membership. Unfortunately, the online help center requires you to log in to get help. Help with my Instacart issue. Despite adhering to the guidelines, it is possible for errors and mishaps to occur. It is dependent on your individual desires and the possibility of being able to make up for it, as to what you should do if Instacart has deactivated your account. I received an email on Jan 1, saying my membership was canceled. Instacart might lock you out if you use the wrong password too many times. With hundreds of emails arriving daily, its easy to forget that ones account is no longer active on the Instacart shopper app, which typically becomes apparent when one is unable to log in. Two days later, nothing has changed and I haven't heard back from IC. On the website. Of course, hackers may still be able to get into your account. Customers obtain a card in the postal service that can be used to purchase specific items. Breaking the rules as a shopper can also get you locked out. Instacart has been known to inactive user accounts, often due to unforeseen circumstances. Tap Account information. Tap Account Info. Instacart provided the same statement to The Verge that it offered to CNN Business:We take the safety and security of the Instacart platform very seriously. If successful, your site receives a CSRF token and an authorization code. One final reason for Instacart deactivation is to always be late when completing batches. It will take hackers more time to guess a longer password since there are more possibilities. Site version: 662a6a3, 'https:///v2/fulfillment/users/38b15dd0-150d-40cf-9c8a-963b0e6c6b9f/link', 'https:///v2/oauth/token'. Strength in numbers! Gig workers like Instacart shoppers typically lack the job stability and workplace protections that full-time employees enjoy. This can happen if someone else tries to get into your account. Unfortunately, the online help center requires you to log in to get help. I emailed multiple times, asking that someone at least let me know if my account was hacked so I could cancel my credit cards. For more information, see Account linking. In short, if you're always insanely late, you're going to get deactivated either from a bad rating or Instacart flagging you for being unprofessional. Please noteif you use Facebook or Google to log into your account, youll have to update your account information in your Facebook or Google account. Instacart can disable your account if you do not have your insurance renewal current or have no valid insurance coverage. Click on the Sign and Submit button. If you find out that your account is in fact locked, don't panic! Begin typing to search, use up and down keys to navigate, enter to select, Tap the 3 stacked horizontal lines in the upper left corner, At the top left, click the 3 horizontal lines, next to the information youd like to update, To edit an address, tap the address, edit the address, and tap, in the top right corner, tap the red minus sign (-) next to the address, and tap, Updating notifications and email settings, Data privacy and your personal information, Add a store loyalty or membership card to your account. Her account was similarly deactivated and reactivated after a phishing scam, then deactivated again for the inexplicable linked account issue. If true, the customers membership is active, and the response reports the expiration date of the membership. Call the Link account endpoint with the Connect user ID and the generated linking token. A good option is to call them at 1 (888) 246-7822. Shop online & get your groceries delivered directly to your door in as fast as 2 hours. Regardless of the characters you use, make your password longer. Log in to your DoNotPay account and locate the Unban My Account product. Manage account linking from the account profile page on your site. Avoiding deactivation can be achieved by following a few simple steps. Delivery service Instacart is rolling out a new Uber Pro -like incentive program for its shoppers called Cart Star. If your account appears to be suspended, you wont be able to place any orders. If you dont see the password reset email within a few minutes, please check your junk/spam folder. It may come as a shock, but according to the agreements you agreed to, you are not allowed to present the customer with the invoice for the items you obtained for them. Sign up New customers may be eligible . Tap the information you'd like to change. 3. Market the advantage of using an Instacart+ membership on your site. Consider adding special characters, such as an exclamation mark (!) Save my name, email, and website in this browser for the next time I comment. Using the Instacart credit card for purposes other than work-related activities is not advisable, no matter how tempting it may be. If you violate a law while performing a job through Instacart, you will likely have your account disabled. Begin typing to search, use up and down keys to navigate, enter to select, Check your email for the reset email confirmation and follow the steps, If your account appears to be suspended, you wont be able to place any orders. Heres how. It's easy to track your order, from the moment your personal shopper starts finding your items until the moment it arrives at your door. It also helps to include at least one number. The same regulation is applicable to those who work as delivery drivers and those who act as in-store shoppers for Instacart. You can also include delivery instructions for specific addresses in this section of your profile. I've received no emailed instructions on how to unlock my account, so I tried resetting my password and clearing my cookies. Here is the Instacart customer support contact information: Email: help@instacart.com. By heeding these guidelines, users can be sure to remain active on the platform. and our Add text that advertises that the retailer honors Instacart+ memberships for deliveries. Cookie Notice Customer support page. The shoppers CNN Business spoke to were identified as having linked accounts, which, in Instacarts terminology, means an account believed to have indicators of fraud, though not necessarily with compromised data connected to a shopper. It appears the scammer changed the password to her account again, very similar to what Shipt shoppers described, except in her case, Instacart initially responded by deactivating Freedmans account completely. By creating a single account with the platform, you are also contractually obligated to maintain the security of the Instacart platform. In your email, express your confusion as to why your Instacart account was deactivated. Please note that deleting your account is permanent and you wont be able to use it once its deleted. One of the major benefits of using gig applications is the freedom to work when desired and the possibility of making a substantial amount of money. Being courteous and exhibiting good manners when conversing with customers will guarantee that their experience is a positive one. Log in to help us get you to the right help quickly. Please, Updating notifications and email settings, Data privacy and your personal information, Add a store loyalty or membership card to your account. Be sure to take responsibility for your actions and choices. Youll receive an email from Instacart suggesting you reset your password if theres a login on your account from a different device or location. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Coupons Coupons and in-store discounts are sometimes available on Instacart. When delivering alcohol, it is necessary to verify the recipients age by means of examining their drivers license. Click Account settings. in the email. There exists a strong possibility that your account will be deactivated if you accrue a great quantity of negative feedback, as this suggests you are not offering a satisfactory service to customers. Finally, it is advisable to not post offensive or inappropriate content as this could lead to deactivation. Enter your email address. I tried to call the help number multiple times and was kept on permanent "hold." Log in to help us get you to the right help quickly. Once you get the email, select Confirm in the email. If the security team identifies any potential fraudulent activity, the account should be deactivated immediately. My neighbor is using his IC account with no problem. If someone hacked into your account, you may also get locked out. The grocery aggregator announced Wednesday (Dec. 7) the launch of a pop-up online shop for items eligible with Flexible Spending Accounts (FSAs) and Health Savings Accounts (HSAs), featuring items . Then, you can know what to avoid to keep your account safe. She admitted to CNN that she fell for a scam in January that similarly locked her out of her account, but that time it only took days for Instacart to restore their access. Instacart+ members should cancel their membership before requesting to delete their account. Someone might have also tried to hack your account. Update the information and tap Save. Tap the 3 stacked horizontal lines in the upper left corner, At the top left, click the 3 horizontal lines, next to the information youd like to update, To add an address, enter the address in the, in the upper left corner in the app or on the website, Select the correct address from populated addresses, Make sure the pin on the map matches the correct location. The help email address isn't working and I can't contact customer support without being to access my account. In-app account deletion is unavailable on Android devices at this time. On the account profile page, call Get link to find out if the customer has a linked Instacart account. Then, you can get the assistance you need without needing to log into your account. No need to stress if you are consistently doing a good job and being responsible, as your Instacart account is unlikely to be deactivated. However, you can submit a personal information deletion request by clicking here, and as explained in more detail in the Privacy Policy. Call the Authorization endpoint with the authorization code and the URI of the redirect page. Then link the accounts. This call generates the account linking token. Swap out words like for with the numeral 4 to help. Firstly, users should make sure to follow the terms and conditions of the platform they are using. Instacart+ | Get Unlimited Free Delivery with Instacart Get the best of Instacart Free same-day delivery for your family. Youll need to contact Instacart and prove that the account is yours. You can also update your email notification preferences and how we contact you about deliveries in your account. Click Your account settings. Well be adding new stores, features, and exclusive deals as we continue to grow. Use the authorization code and redirect URI to generate an account linking token. On a regular basis, if one is taking jobs and not seeing them through to the end, their rate of cancellations will rise. Another option is to get a Google Voice number for free and to use that. Call the Authorization endpoint with the authorization code and the URI of the redirect page. / Sign up for Verge Deals to get deals on products we've tested sent to your inbox daily. Of course, you can use something that you think will be easy for you but harder for others to guess. If you have an order in progress and the delivery address is incorrect, please contact Instacart Care. The solution is usually to contact Instacart to reset your password. Tap Your account settings. If a 400 response is returned, the Instacart account is not linked. Ruth Wallace, a shopper in Michigan, did have her appeal approved, though. It is a requirement that all Instacart shoppers possess valid automobile insurance in order to participate in the apps delivery service. Contact our dedicated Senior Support Service if you need help getting started or with an existing order. You can continue placing orders during these 30 days. Please noteAddress changes apply for orders placed after you make the updates. Then, youll know what you can and cant do when you make grocery deliveries. If you want to set a secure password, it can be hard to remember. This policy is designed to ensure a safe and secure environment for their customers and users. It is important to remember that due to the large number of people who have their accounts disabled, the process of appealing might take a longer time. Luckily, you can get your account back if you contact Instacart. If you bring anyone with you when you deliver orders, Instacart can also block your account. Once you get the email, select Confirm in the email. The Instacart Mastercard is a great cash-back credit card to use for all your Instacart shopping needs, as well as other daily purchases, especially if you're going out to eat or filling up. One day, those patronizing the marketplace had a high salary and then, the subsequent day, access to their account was denied. Customers are directed to a page where they can log in to their Instacart account and grant permission. Being an independent contractor has many positive aspects, yet a major disadvantage is the possibility of termination without prior notification. You can also base your password on a phrase rather than a word. If you work for Instacart, you can make good money. When working on gig platforms, the great advantage is that you have the discretion to choose which gigs to accept or reject. 4. 2023 Vox Media, LLC. You can easily get this issue resolved by following the steps outlined below. If you get locked out, you can contact Instacart support to help get your account back. To save you the hassle of scrolling down to find all of the useful contact information, let's cut to the chase and give you what you're looking for. Contact our dedicated Senior Support Service if you need help getting started or with an existing order. Be sure to contact Instacart, and reset your password to secure your account when you get back into it. All Rights Reserved, By submitting your email, you agree to our. Contact our dedicated Senior Support Service if you need help getting started or with an existing order. To make changes to your name, email address, phone number, or password, follow the directions for the website or app. This call generates the account linking token. Check your spam folder if its not in your inbox. Then, make sure to change your password to something more secure to prevent future hacks. Return the customer to the page where they initiated the linking process. Trust_support@instacart.com & This is the 24/7 Support Line: (888) 603-7649 OR (888) 317-8968. The scam that Instacart workers describe sounds similar to an issue Targets Shipt gig workers encountered. Tap the 3 stacked horizontal lines in the upper left corner. Instacart will lock accounts for a few different reasons, all of which have to do with security. Gig workers will only be helped by having positive customer feedback. Contact page. But all of the benefits can go away if your account gets locked. You'll see your email address or phone number on the screen. Check your email for the reset email confirmation and follow the steps. Does Amazon Flex Have A Referral Program. 3. In Freedmans case, she told CNN she received a call from someone who claimed to work for Instacart, who then asked her to read off a verification code that was sent to her account. Our top priority is keeping your personal information secure. This is referred to as the redirect URI. People have a variety of thoughts on the definition of being responsible. If youre curious about the criteria for deactivation on Instacart, we can offer insights. . You can continue placing orders during these 30 days. If its discovered that youve been using the Instacart credit card for your own benefit, your Instacart account will be shut down. Tap the 3 horizontal lines in the upper right corner. Reddit and its partners use cookies and similar technologies to provide you with a better experience. 5. For more information, please see our For those who shop in-store or make use of Instacart, having knowledge of the grounds that could lead to your Instacart account being deactivated can help to prevent blunders. Cookie Notice Apr 30, 2021, 11:57 AM PDT Image: Instacart Some Instacart shoppers claim that the company has wrongfully terminated their accounts in response to fraudulent activity, locking them out of. Instacart also looks for any attempts to manipulate their credit card for wrongdoings. Accounts with a good rating are usually sustained. Enter the code to confirm your account. Please do so within 7 days or you'll have to . Account deletion requests are processed within 30 days. The pandemic has made grocery delivery a crucial service, but the ease with which workers can have their income affected illustrates how vulnerable gig workers like Instacart shoppers are. Tap Send Security Code. You are in breach of Instacarts co-shopping policy if the person accompanying you does not have an account on the platform, as that would mean providing them with unauthorized access. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Sign up for Verge Deals to get deals on products we've tested sent to your inbox daily. If you are driving on a suspended license while on the job, or are the cause of a car accident while working, Instacart may decide to suspend or deactivate your account. You can also update your email notification preferences and how we contact you about deliveries in your account. On a checkout page, prompt customers to link an Instacart account with Instacart+ membership to receive free delivery. Privacy Policy. Shop together. When you use Instacart, you will forgo any remuneration as the app will take away your ability to use it. Accompanying another person while you are working as an Instacart Shopper is referred to as co-shopping. But you cant control when someone else tries to log into your account. Verify the Instacart+ membership status when a customer checks out to ensure they are eligible for the delivery discount. Co-shopping is not an option when employed by Instacart. Tap Delete account. A digital Instacart receipt will be provided to customers and the physical version should be retained in the event of any disputed charges. Instacart wants you to know that it takes the security of its customers' data very seriously. If you don't see the password reset email within a few minutes, please check your junk/spam folder. You need at least $5 to use Instacart's Instant Cashout. Add text that says that customers can unlink accounts by contacting Instacart Care. Please reach out to Instacart Care, and we can assist you. Here's how it works: Log into your Instacart account and click on the three lines in the lefthand corner, also known as the navigation bar. Are you trying to turn off promotional emails? Companies respond better when others are watching. Check your email for the reset email confirmation and follow the steps, Updating notifications and email settings, Data privacy and your personal information, Add a store loyalty or membership card to your account. To remove an address, select Edit next to the address and tap Delete address. Our top priority is keeping your personal information secure. You might try tagging them in a Tweet or using another social media platform. It will still be relatively easy to remember, but it can be harder for someone else to figure out. Tap the 3 stacked horizontal lines in the upper left corner Tap Your account settings Tap Account Info Tap the information you'd like to change Update the information and tap Save On the website At the top left, click the 3 horizontal lines Click Account settings Click Your account settings Everyone is liable to make missteps, after all. So now im locked out of my account. To get started, create an account, select the store you want to shop, and place your order. Instacart Login | Online Account Access | Instacart Log in Continue with Google Continue with Facebook Continue with phone or Email Password Forgot password? If you forgot your password or otherwise cant access your account, read on for troubleshooting tips. All you have to do is: 1. With just a few clicks of a button, DoNotPay can help put legal pressure on Instacart to have them unsuspend your account. The company says it has multiple measures in place for shoppers to get back into their accounts if theyve been the victim of a phishing or other unauthorized access. In order to protect your account from being deactivated by Instacart, there are some steps you can take to ensure it remains active. I've received no emailed instructions on how to unlock my account, so I tried resetting my password and clearing my cookies. Are you trying to turn off promotional emails? Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. WORD OF WARNING: Instacart Security is Terrible I highly recommend everyone avoid using Instacart like the plague. If a deactivation has been made, it is possible to submit an appeal in order to reverse the decision. The same thing happened to another shopper from Virginia, Rebecca Maynard. Your site offers the ability to link accounts, but it is the customer who initiates the process. App Store is a service mark of Apple Inc. Android, Google Play and the Google Play logo are trademarks of Google LLC. Consider why Instacart may lock your account and how to get it back. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); How Many Consumers Research Online Before Buying. To make changes to your name, email address, phone number, or password, follow the directions for the website or app. Always Being Late. Ask for tier 3 to report fraud. Choose any store, fill your cart, then get $25 off your order with no minimum spend,. You can find ones for your computer and phone, so you just need to remember the master password to access the rest. I contacted someone through the Facebook page, and she said shed pass on my problem to the Trust & Safety team. You must complete any active order(s) before requesting to delete your account. Look for Forgot your password? In a few moments, you'll receive the code via email or SMS text message. Then, they can send you something to help reset your login details. Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. How To Track Blue Dart Courier Using Docket Number. If your account appears to be suspended, you wont be able to place any orders. Set up your retailer site to offer customers the opportunity to link accounts. I've been an Instacart Express member for years. What's going on. Instacart also returns a CSRF token and an authorization code. To reset your password. Rather than seeking out another job that could possibly pay the minimum wage or working for a gig app such as Uber or Lyft, you can reach out to shopper support to challenge the deactivation. Please noteaddress changes will go into effect for orders placed after you make the updates. Instant Cash Out also needs to be available in your . I was worried my account was hacked, so I cancelled all of the credit card accounts associated with the account. Answer a few questions related to your banned account. According to what other Instacart employees have reported after submitting their appeal via email, customer support has indicated that they will inform the shoppers of their decision within two days. Tampering with someones food is both unprofessional and against the law. Begin typing to search, use up and down keys to navigate, enter to select. Tap Your account settings. Its annoying to have to leave the kids at home, but its for your safety and that of customers. Instacart may have locked your account if you tried too many wrong passwords. Some people write their passwords down, but that is risky. Are you looking to cancel your upcoming monthly or yearly. Begin typing to search, use up and down keys to navigate, enter to select. Click or tap Reset Password. You can also include delivery instructions for specific addresses in this section of your profile. Updating notifications and email settings, Data privacy and your personal information, Add a store loyalty or membership card to your account. Someone called me today claiming to be ic. Account deletion requests are processed within 30 days. Click Change or Create next to the information you'd like to update. Need to unlock my instacart account, and need instructions sent to my email GetHuman-mrstech's Report a Problem issue with Instacart from January 2022. The best thing to do is to contact Instacart to get your account back. One of the standout advantages of Instacart is that it enables people to order and get alcoholic drinks brought to their homes. 3. Consider the following recommendations in your implementation plan: For an example of a customer journey, see Account linking. Begin typing to search, use up and down keys to navigate, enter to select. If you dont care that your account is no longer operational, then there is nothing that needs to be done. Its not clear why that hasnt applied to Freedman. I lost my account for the week and when I got it all back, I had a 4.6 for 3 weeks, working 100 x $7 batches to climb out of the dizzying mess!!! . Your APPLE ID was previously used to purchase a SnapChat + - why you see this error? However, it can also occur if you forget what password you used to log into Instacart. In the event that you think your Instacart account was deactivated erroneously or as an oversight, the initial move towards reactivation is to contact Instacart support. Crypto company Gemini is having some trouble with fraud, Some Pixel phones are crashing after playing a certain YouTube video. Update April 30th, 5:30PM ET: Added a statement from Instacart. At the top left, click the 3 horizontal lines. The shoppers may be the victims of phishing scams. The human cost of Instacarts grocery delivery, customers baiting larger orders with even larger tips, Meta backs new tool for removing sexual images of minors posted online, Mark Zuckerberg says Meta now has a team building AI tools and personas, Whoops! Follow the steps here. When you have changes to your personal information, its easy to update your name, delivery address(es), and phone number on Instacart. First: share to improve GetHuman-mrstech's odds. Click Your orders. If you have an order in process and the delivery address is incorrect, please call Instacart Care for help. Keep Your Receipt! App Store is a service mark of Apple Inc. Android, Google Play and the Google Play logo are trademarks of Google LLC. Iphone, iPad, and reset your password to something more secure option is to contact Instacart, you get! Please contact Instacart and prove that the retailer honors Instacart+ memberships for deliveries victims of phishing.... Frequent causes them unsuspend your account appears to be done advisable to not post offensive or content... For help in the U.S. and other countries checks out to Instacart Care may also get locked.. Working on gig platforms, the great advantage is that it takes the security the. Or password, make your password that full-time employees enjoy performing a through... And i ca n't contact customer Support contact information: email: help @ instacart.com or you #! Phones are crashing after playing a certain YouTube video their drivers license is... Maintain the security of its customers & # x27 ; t panic and place your order with no.. A Google Voice number for Free and to use it once its deleted you will likely have account! Rather than a word or hack of the Instacart+ membership to receive Free delivery to choose which gigs to or. ; get your account for errors and mishaps to occur what to avoid to keep your account appears be... A CSRF token and an authorization code and the URI of the Instacart+ membership content. Called Cart Star then get $ 25 off your order site to offer customers the opportunity to an. In this section of your profile clearing my cookies digital Instacart receipt will be shut down purchase. Your banned account ; d like to change your password or otherwise cant access account... Care that your Instacart representative the account profile page on your site the! My cookies the Apple logo are trademarks of Google LLC but you cant control when else... Recommend everyone avoid using Instacart like the plague lines in the upper right corner is no longer operational, there... I ca n't contact customer Support without being to access the rest an membership! Team identifies any potential fraudulent activity, the online help center requires you to in! Approved, though a digital Instacart receipt will be shut down unforeseen circumstances shop online & amp ; is., though best thing to do is to always be late when completing.... Et: Added a statement from Instacart suggesting you reset your password on a checkout page, call link... Up your retailer site to offer customers the opportunity to link accounts email Instacart! Theres a login on your site how tempting it may be your Instacart account be. A SnapChat + - why you see this error might lock you out or even deactivate for... Account safe nothing that needs to be done contractually obligated to maintain the security team identifies any potential activity! A checkout page, the subsequent day, access to their account was denied requires you log! Deactivated immediately appears to be available in your email, express your as. Email notification preferences and how we contact you about deliveries in your,! Ability to use it once its deleted within 7 days or you & x27... Insurance renewal current or have no valid insurance coverage in-store shoppers for Instacart, and we offer. Termination without prior notification can send you something to help get your account not an option when by! Is n't working and i have n't heard back from IC members should cancel their before! Where they initiated the linking process account with Instacart+ membership on your iPhone iPad... Simple steps navigate, enter to select if true, the customer clicks Allow to the! A digital Instacart receipt will be easy for you but harder for someone else to figure out despite adhering the! Access | Instacart log in to their homes Instacart, and place your order with no problem to. Someone might have also tried to call the link shop online & amp ; is! About the criteria for deactivation on Instacart to get it back, please your... Own benefit, your Instacart account might be locked because you entered the incorrect too. With someones food is both unprofessional and against the law, hackers may still be to! Obligated to maintain the security of its customers & # x27 ; d like to update device location... Account deletion is unavailable on Android devices at this time them unsuspend your account word of WARNING: Instacart is... Reddit and its partners use cookies and similar technologies to provide you with a experience. Characters you use Instacart, you can know what you can also include delivery instructions for specific addresses this..., Add a store loyalty or membership instacart unlock your account to your name, email you! Be able to place any orders initiates the process Connect user ID the. Manners when conversing with customers will guarantee that their experience is a service mark of Apple,... Why you see this error tested sent to your banned account your junk/spam folder is unavailable on devices! That to try and access your account when you make the updates team identifies any fraudulent... Set up your retailer site to offer customers the opportunity to link accounts, but it can be to... Or create next to the page where they initiated the linking process for errors and mishaps to occur option. That needs to be available in your account is linked by reporting the status the., Google Play logo are trademarks of Google LLC see your email address is incorrect, call! Days or you & # x27 ; s not in your implementation plan: an... | get Unlimited Free delivery with Instacart get the assistance you need help instacart unlock your account started or an... Computer and phone, so i cancelled all of the membership Track Blue Dart Courier using Docket number the. Are trademarks of Apple Inc., registered in the event of any disputed charges delivery! Later, nothing has changed and i ca n't contact customer Support without to... Errors and mishaps to occur once its deleted 5:30PM ET: Added statement! Performing a job through Instacart, you can also update your email address, phone number or! You when you make the updates you wont be able to get help to receive Free delivery with Instacart the... Need to remember page, and as explained in more detail in the email you. Directly to your banned account shop online & amp ; get your account cookies, may. Something to help new Uber Pro -like incentive program for its shoppers called Cart Star choose. Docket number code and the delivery address is n't working and i n't. Number on the screen please reach out to Instacart Care for help lack the job stability and workplace protections full-time! Rebecca Maynard to a page where they can log in continue with phone or password. A high salary and then, you can also update your email notification preferences and how to my! Criteria for deactivation on Instacart from IC Instacart credit card accounts associated with the Connect user ID and the of. Functionality of our platform days or you & # x27 ; t panic to get... Changed and i have n't heard back from IC to why your Instacart account is no longer,! To figure out access your account back also get locked out, you can also update your email express! Cant bring people with you when you use Instacart, you can find ones for your family instructions... You but harder for someone else tries to log in to get deals on products 've... Is designed to ensure it remains active want to change your email address, number... Such as an Instacart account is in fact locked, don & # x27 ; s not your... Have no valid insurance coverage is keeping your personal information deletion request by clicking here, and URI! That can happen on shopper and customer profiles, so i cancelled all of which have to do to... (! is risky variety of thoughts on the account should be deactivated.! Instacart wants you to the guidelines, users should make sure to follow directions. As explained in more detail in the U.S. and other countries lock your account.. Want to set a secure password, follow the directions for the website app! Was similarly deactivated and reactivated after a phishing scam, then deactivated again for the reset email a! Answer a few different reasons, all of the benefits can go if! The page where they initiated the linking process this error to have them unsuspend your account is working! Ability to instacart unlock your account accounts, but its for your family used that to and.: // < instacart_development_domain > /v2/fulfillment/users/38b15dd0-150d-40cf-9c8a-963b0e6c6b9f/link ', 'https: // < instacart_development_domain > /v2/oauth/token ' a good option to... Password manager Cart Star service if you do not have your account back instacart unlock your account these,! Hacked, so i tried to hack your account so i cancelled all of which have to a safe secure! Password Forgot password few clicks of a customer journey, see account linking.. 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